A+++ Service !
The Install team that moved and installed my safe was exceptional.
I had a National Security 50 (Liberty) gifted to me, as such when it was delivered I naturally called Liberty Atlanta in Norcross, Ga to do the install. Well after 3 weeks of unreturned phone calls, I contacted the the Atlanta safe house.
Not only did the team from the safe house do the install for less, they were in and out in just over an hour, and did the work in a pouring rain storm.
Great crew, great service, will recommend to all I know.
Thank you Atlanta Safe House!
I purchased a gun safe through Atlanta Safe House and things could not have went any smoother. Everything from the time I ordered the safe until the time it was delivered went off without a hitch and went very well. I am customer for life. I will Highly Recommend Atlanta Safe House to all of my friends and family, or anyone else needing a safe. It has been a long time since I was this impressed with a company, 5 STARS all the way!!!!!
Jeff at Atlanta Safe House is extremely knowledgeable, passionate about his job and it shows. He informed us about all our different options, gave us space to roam around and think. We never felt pushed to make a decision on the spot.
The delivery process was a breeze and we would most definitely recommend any of our friends to find their perfect safe at Atlanta Safe House.
Safe House To The Rescue
Backdrop: First part of April (2019) we had a county sewer line in our subdivision back up – on a saturday no less. Result was a basement (built out living room / den) that was flooded in raw sewage. It was backing up through a drain in our basement used by the air conditioner and water heater overflow. Imagine a water fountain of raw sewage bubbling up out of your basement floor!!
The county watershed management officials (and a county commissioner) finally came out and they brought in the heavy equipment to clear the entire sewer line. The flooding finally stopped – but not before everything that came into contact with the slurry became a total loss – including my safe. The county water/sewer department and our commissioner agreed – they owned it. In addition to the safe, we lost book cases, file cabinets, an office desk, anything that was sitting on the carpet and was made of wood was a write-off.
The deconstruction and cleaning of my basement den began with a county contracted servpro outfit. Word of advice from experience: NEVER use ServPro, even to clean your driveway!! Meanwhile, I had to decide on a replacement safe. I had bought my original American Security safe in 1992, so finding a dollar-for-dollar, apples-to-apples matchup was impossible, not to mention sticker shock.
An ‘oogle’ search brought up Atlanta Safe House in Acworth. Given their vast inventory, a visit to eyeball everything was a must. Jeff Stallcup was awesome. He brought me up from 1992 to 2019 in terms of how safe technology and materials had advanced in 27 years. The sheer number of choices was rather overwhelming; it was worse than buying a car. Jeff was absolutely ZERO pressure. He was very thorough with comparisons between brands, and models within each brand. By now I was better enlightened, but still totally confused.
With product brochures in hand, and while my basement den was still in mid deconstruction stage, and being made safe to be in again, I narrowed down my choice – so I thought.
I paid Jeff another visit intending to buy a certain Browning safe that was on special only to find a Liberty Fat Boy Extreme Jr for two Franklins more – last year’s model (big wooo!) and for a whole lot less than this year’s model of essentially the same thing. It had everything I needed, and was configured for my needs. I paid for the safe and arranged for delivery at a later date when all the deconstruction would be finished.
Finally time to remove the old and bring in the new. Jeff and his assistant made the akward trek around my yard with this half-ton behemoth, and into the basement entrance. He unbolted the old safe and removed it. The floor was scrubbed clean and prepped for the new Liberty. It was put into place, holes in the foundation were drilled, and the safe secured.
Overall experience of the sewage flood: miserable. Overall experience dealing with Atlanta Safe House: outstanding !! For anyone who needs a gun safe or any kind of safe for that matter, if THE SAFE HOUSE isn’t your first stop, it will be your last stop!
I don’t always shop for safes . . . but when I do, I shop THE SAFE HOUSE.
The only word I can think of to describe Nashville Safe House is great. I looked around the showroom with no pressure, no one nipping at my heels trying to sell my anything. When I decided what I wanted all my questions were answered. The men that delivered my safe were professional, on-time, courteous. In other words, great. Anyone looking for a safe, start here and you won’t have to go anywhere else.
Steve in Nashville
As any of you who have shopped for a safe knows, it can be a daunting task. I’ve wanted a safe for years and have actively planned to buy one several times. But after wading into the research, I quickly became overwhelmed by the specifications and options and gave up. Then I visited The Safe House. The sales staff game me plenty of time to wander the showroom floor and look at the options. Then, they took all the time I needed to answer any questions and guide me to the right safe solution for me. The delivery staff showed up on time and were professional, courteous, helpful, neat and efficient. In less than an hour, they had my safe off the truck, placed, bolted to the floor, and showed me how to use the lock. I can’t recommend The Safe House highly enough. In this day and age where you often get less than you paid for, I feel like they took customer service to a whole new level.
The two gentlemen that delivered my safe where knowledgeable, and answered every question I had in detail. They were courteous and very careful not to damage any of my walls or floors. The Safe House should be very proud of the way these two represented their company.
Your team did a great job. I will recommend The Safe House every chance I get.
I’m in America again!
I wanted to purchase a safe and had no idea where to start. I started looking online a couple of years ago and couldn’t find a dealer that had a showroom. Then one day I heard a radio ad for NashvilleSafeHouse.com on 99.7 WTN! I pulled up the website, found the address and made the trek from the country to Nashville on a Saturday. Mark was there and gave me some great advice. I got home, measured, ordered and had my Champion safe delivered within the week. The delivery team was extremely professional — they were so careful and deliberate getting the safe in the door and across the floor, and they made sure I felt comfortable working the lock before they left. That kind of service is hard to find these days. What Nashville Safe House advertises is what you get: Quality. Service. Attention to the details. They made me feel like I lived in America again!
Very informative and helpful team at the Safe House. I would recommend them to anyone and will do more business with them in the future. I highly recommend letting them transport and install the safe. Trust me its worth the money.
I just want to thank you for the work you did in helping me to fix the problem that I created. I should have known better from the start. I thought it would be so “easy” to just order my safe on line as I do with common household items. Obviously, after 5 trips home to meet the delivery people, paying an extra charge to get the safe from my driveway to my basement, then discovering that the lock didn’t function, and then being told they would “send someone out”, the error of my ways was obvious… even to me. It reminds me of the saying “If you think a professional is expensive, wait ‘til you see how much an amateur will end up costing you”. At any rate, the honesty, integrity, promptness, professionalism and good natured disposition of you, Dixie, and George made my dumb, expensive mistake considerably less painful. I am a customer for life, and please let me know if I can ever be of service or act as a referral! Thank you Again! Paul
THE CREW AT THE SAFE HOUSE ARE VERY KNOWLEDGEABLE ABOUT SAFES
DIXIE AND THE GUYS AT THE SAFE HOUSE ARE VERY KNOWLEDGEABLE ABOUT SAFES. I HAD THEM MOVE AN OLD BANK SAFE THAT MY DAD HAD AND THE GUYS HAD NO ISSUES. THEY SHOWED UP MOVED IT FROM ONE HOUSE TO THE OTHER WITHOUT ANY DAMAGE OR TROUBLE. THEY WERE COURTEOUS AND FRIENDLY AND THEY ANSWERED ALL MY QUESTIONS. I WILL BE PURCHASING A GUN SAFE FROM THEM BEFORE LONG. I HIGHLEY RECOMMEND THEM.
Wonderful people and EXCELLENT service!!
Mark, Dixie, Josh, and Carlos from the Nashville Safe House deserve the highest amount of praise in helping me purchase and take delivery of my new safe. I strongly recommend The Safe House and its entire crew. Mark and Dixie showed tremendous patience with me while I shopped for my new safe. I never felt rushed or that I was not worth their time even after spending hours in the showroom, and all of my questions were answered with complete expertise. The shopping experience was painless, and The Safe House definitely has the best prices that I’ve seen anywhere. The excellent delivery service is worth its weight in gold. My safe was delivered promptly after being recieved from the manufacturer. Josh and Carlos displayed the highest amount of courtesy and professionalism and successfully delivered my 1,600 pound safe into some very tight quarters. They are very experienced and take great care in what they are doing. Take my word for it, the Nashville Safe House is THE place to call if you are in the market. Thank you to everyone involved at The Safe House for helping me acquire such a wonderful asset!!
I needed a safe pretty fast after a move. I called The Safe House and talked a bit with Dixie, I gave her the limiting dimension for my house and she gave me a list of safes to look up online to see what would best fit my needs. I visited the shop a few days later and Dixie helped me pick out the safe and accessories that would fit my needs. Two days later Carlos and Josh delivered and installed my safe. Excellent, polite and professional service by all.
Buying experience was great. Everyone
Buying experience was great. Everyone was very knowledgable and enthusiastic. I bought the safe when living near FT Campbell but was in the middle of a move to Georgia and they handled shipping my safe to my new home and safe arrived without a scratch delivered into my garage. Dixie and Mark were always available to answer all my questions. Highly recommend, will do business with again when the time comes!
My wife and I first visited The Safe House earlier this spring. We met Mark, who asked what we were looking for. After explaining to him what our needs were and our budget, he showed us a Browning safe that greatly satisfied our needs. We told him we were going to save up a little bit more and would be back. Well, the day we returned to make our purchase, Mark not only remembered us, but also showed us another Browning safe that we liked even better that was the same size with a whitetail deer design. But this one was $300 cheaper! It was a safe that had been returned by a customer who decided he didn’t want it due to a minor scuff that wasn’t even noticeable. On top of all that, the delivery guys were top notch too. They were very friendly and professional. So, I have nothing to say but good things about Mark and his business. He sold me a great safe and even saved us some money when it was all said and done. Browning was even offering a tax rebate on their safes at this time which was enough to cover the sales tax. I would highly recommend Mark if you are looking to buy a high quality safe from a very honest, respectable person. Thanks! Matt H. Brentwood, TN
Helped with a Crisis
My son forgot his safe combination. I called the Safe House for assistance since I am a satisfied customer with them. The next day I had the factory furnished combination. Excellent folks to do business with. Thanks, guys.
Excellent Customer Service
I just wanted to thank you for the excellent customer service you all provided. Not only quality products made in the USA but going the extra mile to assure your customers are satisfied. Your delivery crew was so friendly and helpful. They went above and beyond doing their jobs. My family looks forward to purchasing from you all again in the future and will no doubt recommend you all to everyone possible.
Thanks so much.
Julie in AL
The Safe House Fixed our safe !
We purchased our safe at a big box store, which was a BIG mistake. We had problems with the safe from the start and the manufacturer did not answer our phone calls for over a month. Found The Safe House and called and with in one day they had our safe repaired and operating. We have since sold this cheap , low quality safe and bought a better , higher quality safe from The Safe House. Thanks guys for your great service and honest answers to our concerns.
Marty , Nashville TN
Thank goodness we found The Safe House !
My family has been looking for a gun safe for months , everyone said “go to The Safe House” well we finally did and thank goodness we did. Scott was very helpful and answered all of our questions and help us select a safe that we needed, I agree with him about getting a safe bigger than we thought we needed, because we almost filled up the bigger one we bought on his advise. Their delivery crew was great also, big guys but most of all they were nice and very careful not to damage our home installing the safe. Would recommend this company to anyone. Cathy in AL
Very Stress Free buying experience !
The Safe House guys were very professional and courteous, There selection of safes was very organized and the sales staff was very helpful and made the purchase of my safe a stress free experience. I shopped at other dealers , from a place with safes in a garage in the back of the guys house to big brand name stores. The Safe House has the best selection even if you put all of the other places that sale safes together, these guys are the best, they even took great care to place and anchor my new safe.
Mr. Watson , Brentwood TN
Awesome job moving my safes!
I wanted to write and tell everyone how great The Safe House crew was while moving my two safes from a rental to our new home. They arrived at the time they said they would, they were very professional and courteous the entire time , handled the safes with care , placed them exactly where I asked and asked if there was anything else I needed before they left. The last company I had move them scratched them up a little and didn’t have the correct tools needed to do the job right. I never have to worry about that again because I will always use The Safe House when I move my safes. Thanks for a wonderful experience guys!
Ray in Nashville
Wow ! Best Selection of Safes
Started shopping for a safe online and found The Safe House in Nashville. Stopped by and the staff was very helpful and answered my questions and assisted me in selecting a safe that was right for my needs. I couldn’t believe the selection of safes they had in one location. Had them deliver my 1100 lb safe and they installed it in my upstairs living area and never damaged a thing. Great place to buy a gun safe !
George P, Franklin, TN
Purchase experience was Great
Purchase experience was great. Very helpful and what was promised , great from the purchase information to the delivery. Delivered on date and time as promised. Delivery service was great they called in route and your delivery crew were extremely nice and polite. Took extra care as to not damage safe or home. From purchase to completing delivery the experience was remarkable. Would use Safe House ago again in the future
Randy in Nashville
Great Safe and Delivery
A quick email to let the crew at The Safe House. I appreciate their friendly service and for answering my many questions over three visits to their showroom . I was amazed at how they installed my over 1500 lb safe in my basement and placed it exactly where I wanted it. Would recommend this outfit to anyone looking for a safe.
Will R in Goodletsville
Purchase was a FANTASIC experiece!
This is a great big SHOUT OUT and THANK YOU to all the fine folk at The Safe House Company. I live in Connecticut and when I called I had lots and lots questions. They patiently answered each and every one of them. I tried to buy locally but no one even came close to the price, customer service and the “just made me feel so comfortable” I anxiously await the delivery of my new Browning GR26. Thank you again.
This is the place!
If you’re looking to buy a safe, you need look no further! I came to The Safe House when I suddenly found myself in need of a gun safe and needed one in short order. Mark was not only a pleasure to deal with throughout the process, offered the best rates I could find and happened to have the exact make and model I wanted in stock, but when problems arose with the shipper in my home state? They handled the issues and worked darned hard to make sure everything was taken care of! It is because of customer service and dedication like this, as well as having the best selection anywhere, that even though I live in Upstate NY, they have made a customer for life and this is the ONLY place I will recommend to fellow gun enthusiasts to come for their safe(s)! As a matter of fact, I just requested a quote from them on a second safe.
Keith in the Mid-Hudson Valley, NY
I purchased a Gardall Safe from the Safe House to store important documents safe from burglary, fire or severe storm. Mark was the most knowledgeable person I came across to answer my questions during my search. His line of safes and showroom is the best anywhere to see and understand what you are purchasing. His delivery and installation guys were professional and very careful in my home while installing the safe. My follow up questions after installation were always greeted in a pleasant and friendly way. I highly recommend the Safe House as the best place to research and buy a Safe for anyone.